有2种方式可以联系在线客服。 
 
1.我的-在线客服 位置，联系在线客服； 
<img alt="" src="https://df5apg8r0m634.cloudfront.net/email/2026/0210/JvL7CjvIG9gTnbyj.png" /> 
2.商品页面右下角悬浮小挂件。 
<img alt="" src="https://df5apg8r0m634.cloudfront.net/email/2026/0210/dPCx2F7OVvb6IPQ2.png" /> 
 
客服在线时间：9:00-23:00，离线时间可以先留言消息，上线后第一时间回复。

联系我们

佣金

Firmoo推荐计划条款与条件

如有疑问，请通过网站在线客服或发送邮件至

救命🤣我真的太推荐Firmoo了！

分享 Firmoo 给朋友，

好友下单我可获得现金。

获取镜架折扣码

成功推荐 10 位好友。

为你和好友提供五折优惠

您的推荐优惠码

仅限新客户 使用代码

在结账时使用代码可在此页面购买镜架享受五折优惠：https://www.firmoo.com/z/referral-eyeglasses.html

嗨，

最近怎么样？

我想和你分享Firmoo.com🤓🤓。这是一家在线眼镜商店，提供处方眼镜和太阳镜。我真的很喜欢他们成千上万的款式以及非常实惠的价格。

相信我，你绝对不想错过！我从他们那里拿到一个不错的优惠码，如果你打算买新眼镜，就用这个吧。”

镜架五折优惠，优惠码：

快去看看他们的网站：

祝一切顺利

如果你需要新眼镜，我真的很推荐Firmoo.com。Firmoo价格实惠、发货迅速、客服出色，你绝对不想错过！

使用我的优惠码立省一半。

通过此链接购买>>>

您的推荐码

将五折优惠码分享给好友 *仅限新客户使用

分享 FIRMOO 给朋友

提交提现申请后，Firmoo 将在 1 周内处理。最低提现金额为 10 美元。点击 <a style='color:#26ABFF' href='https://www.paypal.com/c2/webapps/mpp/paypal-fees'>这里</a> 了解提现及手续费详情。

此操作不可撤销。生成的优惠券有效期为 1 个月。

可提现余额：

#1 账户操作

姓名：

建议将处方上传至「我的账户-账户设置-我的处方」。如果订单中填写的处方有误，请取消订单并重新下单。

订单信息 - 订单

状态记录与留言

ApplePay 支付

独立日特惠最高 6 折

圣诞特惠季

买一送一 | 包含光学镜与太阳镜

万圣节特惠：买一送一低至 $19

感恩时刻：

全站五折：

信用卡 （PayPal访客支付）

专为数字生活打造的系列——精选6款防蓝光眼镜，为你带来舒适的用眼时光，提供有度数和无度数款式。

为你的数字生活而设计 | Firmoo.com

信用卡

包裹通常会比预计时间更早送达。

GooglePay 支付

姓名

5.无忧质保服务

无忧质保服务

抱歉，您的浏览器不支持 PayPal 支付。请使用信用卡或更换浏览器以使用 PayPal。

PayPal 支付

在Firmoo，我们认为眼镜不应昂贵。 优质处方眼镜和太阳镜，24/7在线客服，全球配送…… 从工厂直达您家门口，满足您所有眼镜需求。

在Firmoo，我们认为眼镜不应昂贵。优质处方眼镜和太阳镜，24/7在线客服，全球配送…… 从工厂直达您家门口，满足您所有眼镜需求。

专业时尚眼镜，价格实惠

专业时尚眼镜 价格实惠

快来看我在 Firmoo 发现的这款超赞镜框！

你可以在镜腿内侧轻松找到镜框的尺寸。以下是帮助你识别镜框尺寸的简要指南。

如图所示放置卡片（卡在鼻梁中间），并注意卡片的方向。

镜框尺寸

镜框尺寸指南

您可在“订单列表”中查看并跟踪订单状态。

15天售后无忧：1.单镜框支持7天无理由退换货。2.光学定制眼镜佩戴不适，在收到产品后15天内，支持免费重配1次。3.所有定制眼镜，镜片根据您度数一对一定制打磨，无法二次销售，因此定制眼镜均不支持退货。

15天退换

365天质保

人工客服在线时间9:00-23:00

一对一服务

可追踪配送

个性化客户关怀

请说明您的问题或分享您的想法。

标题

由于镜片复杂度不同，处理时间可能会有所延长。

制作周期

节假日期间，配送时效可能会受影响。

配送时间

或者，使用

订单不存在，请输入正确的订单号。

请使用以下链接和追踪号查询您的包裹：

追踪网站信息有时不会立即更新。

追踪号尚未生成，请耐心等待，或联系我们了解更多信息：

视频指南

请输入您的邮箱地址，我们将向您发送重置密码的链接。

一封包含短链接的邮件已发送至您的邮箱。请点击邮件中的链接创建新密码。

如果您仍无法登录，请联系我们：

*称谓

请输入您的邮箱地址，我们将向您发送包含新密码的邮件。

请确保以下信息正确。这对订单通知和物流追踪非常重要。

您希望我们与您分享哪些内容？

Commissions

FIRMOO REFERRAL PROGRAM TERMS AND CONDITIONS

In case of queries, please ask help via LiveChat on our website or send an email to 

Help!!🤣I really can't recommend Firmoo enough!

 By sharing Firmoo with my friend, Firmoo'll give me 

 cash, and my friend will get a 

 off code on frames. Get 

 for 10 referrals.

Give 50% Off for You& Friends

Your Referral Coupon Code

New customers only Use code 

 at checkout to save 50% on frames from this page:https://www.firmoo.com/z/referral-eyeglasses.html

Hey,

How is everything going?

I'd like to share Firmoo.com with you.🤓🤓 It's an online optical store, providing prescription eyglasses and sunglasses. I am really impressed by their thousands of styles and the quite affordable price.

Trust me, you should never want to miss out! Here I got a nice coupon code from them, take it if you are planning for your new glasses.


50% off frames, code:


Just go and check their website: 

All of the best

I really recommend Firmoo.com if you need a new pair of glasses. Firmoo Store is affordable, quick, and has amazing customer service, you should never want to miss out!

Save half with my coupon

Shop by this link>>>

Your Referral Code

Share the 50% off code with your friends *Code is VALID for New Customers ONLY

Share FIRMOO with friends

Shipping information for the following order(s) is available.

After I submit my withdrawal application, Firmoo'll process it within 1 week. The minimum withdrawal amount is $10 each time. Click <a style='color:#26ABFF' href='https://www.paypal.com/c2/webapps/mpp/paypal-fees'>here</a> for more details about the withdrawal as well as handling fee.

This operation is irrevocable. The generated coupon is valid for 1 months.

Balance Available:

#1 Account Operation

Name:

It's recommended to upload the copy of your prescription to "My Account-Account Settings-My Prescription". If the prescription filled in your order is wrong, please cancel the order and place a new one with the correct prescription.

Order Information - Order

Status History & Comments

ApplePay

UP TO 60% OFF - 4TH OF JULY SALE

The Very Merry Sale

BOGO FREE | Glasses & Sunnies Included

Refer A friend, Get $10 Paypal cash

Halloween Treat: BOGO from $19

A Time to Give Thanks: 

50% OFF SITEWIDE: 

Credit Card (Paypal guest)

 A collection for your digital life, top 6 blue-light blocking glasses to provide you a comfortable screen time. Available for both prescription and non-prescription.

A Collection for Your Digital Life | Firmoo.com

Credit Card

Normally the parcels will be delivered to you sooner than above time.

GooglePay

Name

5.No-Worry Warranty Coverage

No-Worry Warranty Coverage

Sorry, your browser does not support PayPal payments. Please use Credit Card or change your brower to use PayPal. 

PayPal

At Firmoo, we believe glasses shouldn't be expensive. Quality prescription eyeglasses and sunglasses, 24/7 Live Chat, Worldwide Shipping... From factory to your doorstep, we are here to meet all your optical needs.

At Firmoo, we believe glasses shouldn't be expensive. Quality prescription eyeglasses and sunglasses, 24/7 Live Chat, Worldwide Shipping... From factory to your doorstep, we are here to meet all your optical needs.

Professional Stylish Glasses at Affordable Price

Professional Stylish Glasses at Affordable Price

Check out this appealing frame I just found at Firmoo！

You can easily find the size of your frame by looking on the inside of your glasses temples (arm pieces). Below you'll find a quick guide to help you identify your frame size.

Place the card as shown (in the middle of your nose) and pay attention to the orientation

The Frame Size

Frame Size Guide

You could check and track your order in your Order List.

Unsatisfactory glasses can be exchanged or refunded within 60 days of receipt. 

Covering any possible defect in materials and workmanship.

A dedicated CSR will reply within 24 hrs.

60-Day Return & Exchange

365-Day Warranty

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Personalized Customer Care

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Delivery time may be affected in holiday seasons.

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